Our return policy varies depending on the product you purchase. The below policies are for unwanted items. For details regarding warranty issues, see our Limited Lifetime Warranty.
On the shelf And Warehouse items are items that ship in 1 to 2 business days, and can be returned for a full refund within 30 days of shipping. Items must be new and unused, with any included tags still attached. Any items with visible signs of use, or noticeable odors, will not be accepted. You must reach out to our customer service team prior to shipping any items back, to receive return approval. All approved items must be shipped within 7 business days of receiving return approval. The customer is responsible for any shipping expenses involved.
Custom products can be returned within 30 days of shipping, and will be charged 20% of the items original purchase price, as a restocking fee. Items must be new and unused, with any included tags still attached. Any items with visible signs of use, or noticeable odors, will not be accepted. You must reach out to our customer service team prior to shipping any items back, to receive return approval. All approved items must be shipped within 7 business days of receiving return approval. The customer is responsible for any shipping expenses involved.
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