We offer a 40-day return policy which begins the day we ship the item to you. To return a product, you must call 507.474.6230 or Submit a Request before mailing your product to us. You must mail your return within 7 days of the return approval. No returns will be accepted without an approval, or if the item was shipped more than 7 days after we approved your return. You can only return an item once per order. You must pay all shipping and handling charges. All returns must be in like new condition to be accepted.