Waiting For Your Order

We understand that it can be agonizing waiting on your quilt to arrive. It doesn't help that when you look online to check your order status it continues to say awaiting fulfillment. Good news is you don't have to live in uncertainty. You can check the status of your order at any time. Just contact us at customerservice@enlightenedequipment.com and check in where your quilt's at in production. Just make sure you have your order number handy and we can let you know where it is in production and how long it is going to be till it ships.

Another thing to remember is our lead times. Due to high order volumes, we do have a lead time for our made to order products that varies. The lead time is the time it takes from the customer placing the order to the day we ship the order and is listed on each product page. This is a fluid number that changes as we get busier. So when you place your order take note of the availability on the product your purchasing so you have an idea when your quilt will arrive. Just because the lead time drops does not always mean that your quilt will arrive sooner. 

It helps to stay busy while waiting for your order to arrive. So below is a list of Enlightened Equipment approved activities to keep you moving:

Walking, running, jogging, crab walking, hiking, biking, climbing, eating, fishing, sleeping, hiking, watching tv (within reason), catching a movie, hanging out with your friends, drinking Slurpees, finding new places, going to old places, yelling, tiptoeing, giving gratuitous high fives, jumping jacks, catching them all, going to the city, museums, shopping centers, bowling, playing any sport or hobby, and finally base jumping. Hope this helps!