How long will it take for my order to ship?
In-stock items typically ship within 1-2 business days. Built-to-order items have varying build times according to the number of orders we’re currently receiving, so be sure to check the product page of the specific item you’re ordering. Try to plan ahead; if you’re purchasing for a trip on a popular holiday weekend, there’s a good chance a lot of other people are too.
What services do you use for shipping?
We ship with USPS Priority with signature required Mail (2-3 day domestic shipping), and DHL Priority for International orders. Delivery time for international orders typically takes 2 to 3 days, though this can vary depending on the time spent in customs processing in your country, which is beyond our control.
We ship all orders signature required. We do not offer shipping without a signature required. If you are not home to sign for your package, the post office will hold onto it for a maximum of 14 days. After that they will return it to us. While the post office is holding your package, you can either pick it up in person, or you can schedule a re-delivery through USPS.com
Do you ship internationally?
Yes! We use flat rate $30 shipping to Canada, and $45 flat rate shipping to the rest of the world. Customers are responsible for any import duties, taxes or fees. Deliveries To Russia are only able to ship to Businesses. Please take note of this for any packages entering Russia and make sure to provide a business address.
Will I receive an email when my order ships?
Yes, as soon as the quilt ships an email automatically goes out including the USPS tracking number. Be aware that it can sometimes take half a day or so for the tracking number to start showing updates.
What does the order status, “Awaiting Fulfillment” mean?
This means your order is received and is either in production or being prepared for shipping. You’re welcome to contact us to verify the approximate shipping date.