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  1. Enlightened Equipment Support
  2. General FAQs

General FAQs

Our answers to your questions!

Placing An Order

  • Buyer's Guide
  • Our different product types
  • Your "Bag" and checkout
  • Order status and shipping FAQ
  • Can you make me a customized quilt?
  • Waiting For Your Order
See all 7 articles

Shipping

  • Order Status & Lead Times
  • International Shipping: Import duties, taxes, and fees
  • Packaging

Getting started

  • Underquilt Comparison
  • About quilts
  • Revelation or Enigma? Compare our quilts
  • Tips for selecting your custom specs
  • Tips for choosing a temperature rating
  • About our hammock quilts
See all 7 articles

How to use

  • Using your EE pad straps
  • How to choose a sleeping pad
  • Using the Revolt underquilt suspension system
  • How to close your EE footbox
  • Using pad straps with the Accomplice
  • How to set up the Recon Bivy
See all 8 articles

Policies

  • Warranty and Repair
  • Order Change and Cancellation Policy
  • Return Policy and Exchanges
Enlightened Equipment Support